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I purchased this 20V Portable Band Saw at Home Depot on December 26, 2017. The blade snapped within the first 5 minutes of use. There are no extra blades sold with the saw.

Dewalt does not include a part number for the replacement blade in the manual or on the packaging, under specifications on the outside of the box there is a blade length of 32 7/8'. I had to go to the Dewalt website to find the part number so I could begin looking for the blades. Home Depot sells the saw but does not sell the DW3984C replacement blades. Lowe's sells the same saw but does not sell replacement blades. Toolmart does not sell the replacement blades.

The DW3984C does not appear to be interchangeable with any other brand (Milwaukee, Porter Cable, or Makita) due to the 32 7/8' length which makes it unique. The 'local' Dewalt factory store is 30 miles away and according to their website not open on the weekends. I do not understand how Dewalt can design, manufacture, and sell a saw that takes a special blade and fail to make sure that the retailer stocks replacement blades. It appears that replacement blades are available by special order only from Home Depot and I pay the shipping or else I have to order them online from Dewalt. I am returning the saw as it offers no value to our collection of tools.

Purchased a brand new DeWALT compressor at Lowe's last year at my vacation home. Just opened box and used it for the first time. Second day turning it on while using it cord blew fuse.

Took it back to Lowe's and figured out the copper line coming off motor melted cord and blew fuse. Very poor design. Nothing blocking hot copper line from electrical cord. Ultimate Edition 2.0 Linux there.

Not very safe. Anyway contacted DeWALT. Said had to take receipt to local authorized repair shop. I have 3 to 5000 Lowe's receipts. How am I supposed to find it.

It has a serial number. They know how old it is. Just a lame way out of taking care of it.

All they have to do is send me a cord not make a mountain out of a mole hill. I'll make my own new cord and never buy DeWALT again. Hope it was worth a cheap little cord.

I will be as civil as possible, as DeWALT is? A robust manufacturer. The palm sander has a rubber coated on/off toggle switch.

This sander, at the worst time, can either (1) NOT be pushed/toggled into the off position. It will keep snapping onto the on position, and (2) As I just experienced in a very nasty way, can be pushed/toggled into the OFF position and after stepping away it can? Back into the 'ON' position and this time was on top of a Pergo floor. This caused minor damage, but it is an ongoing problem with the sander. Very annoying and very UN-DEWALT like.

I've bought all of my power tools from Dewalt so far, and now that a few of their products are acting up, I get no help from Dewalt regarding any issues. First I had my 20V Hammer drill burn out 2 years ago after 3 years of ownership (only a month past warranty), they did nothing. Instead they recommended a brushless product being the XR hammer drill. After 2 years of owning this drill, it still working but now the batteries will not hold a charge past the 1st LED bar. Dewalt says no warranty coverage on batteries past 1 year and to buy a new one.

They do not stand behind their products AT AL. They pass you around from the main customer service line to localized service centres which are even less helpful. Do yourself a favor and buy a MILWAUKEE, MAKITA, or BOSCH, because even if Dewalt is made in the USA, they have ZERO USA PRIDE, and even less love for their customers. They may as well be made in CHINA, because their products obviously do not follow a quality standard compared to their MILWAUKEE, MAKITA, BOSCH competitors.